Processing Your Order
Providing your ordered goods are in stock, they will be processed and dispatched via the Royal Mail or a suitable courier service within 1 working day. The exact cost of shipping will be calculated during the checkout process and is based on the size and weight of your items.

Average Delivery Times
UK deliveries are generally received by our customer within 3 working days. European orders will take approximately 5-7 days while worldwide orders can take up to 21 days to arrive, dependent on local services and customs clearance.

Import Duty and Local Taxes
All overseas customers are responsible for any import duty and/or any local taxes. These charges must be paid for by the recipient of the order. We have no control over these charges as customs policies, import duties and taxes vary widely from country to country. We cannot tell you if a charge is required or what it may be.

Where an order contains "Pre-Order" items then the package will be dispatched as soon as stock is made available. We are usually able to dispatch these items 2-3 days before the official release date. If there is a delay in the arrival of stock, we will notify you by email. You are entitled to amend or cancel your order at any time before dispatch, just get in touch with us via the Contact Form.